I. How about the Sample charge? 1.Sample are free for customer; 2.Making handloom sample need in 7 days; 3.Send by express need 3-5 days.
II. How to confirme the quality with us before start to produce? 1.You can got free sample from us,and then we make quality according to that. 2.We make quality according to your sample.
III.How about the payment ? 1.We do T/T need 30% deposit; 2.Do L/C at sight; 3.Other payment need negotiate by both.
IV. Are your products Eco-friendly?
Yes, they are all free of vinyl, heavy metals and no harms to our health
V. Can we visit your factory ? We warmly welcome you to visit our factory anytime and we are looking for your cooperation.When you arrive in the airport, please tell us and we will pick you up.
VI.How to save the problem after sales? 1.Make photo or video or physical problem fabric send by express, 2.We will reply in 24 hours after we confirme the problem ,such as caused weaving,dyeig or others.